Moving up to a Manager position requires a profound change of mindset and perspective. New managers must re-invent their professional outlook and must face a new suite of complex challenges.  People who have climbed the organisational ladder often learn on the job, often through mistakes.

This course introduces new and future managers to the new environment that awaits them, with its concepts, its challenges and its relationships.

Participants are guided to learn to slip into their new role as a Leader, with a better understanding of team leading, business administration, commercial and strategic concepts.

They develop the understanding of what a business expects from its team leaders and managers.

Through a combination of theoretical sessions and hands-on workshops, the mindset of participants is transformed to embrace the shift of focus from detail to overview, which they must go through to be successful Managers.

Course delivered Kerr Noll Consultants - a trademark of Consepsys Limited

Unit 1: What does the new role change?

• What changes in this new type of role
• What new perspective to acquire

Unit 2: Getting started

• Aligning strategy with company objectives
• Creating a vision and a culture
• Mobilising a team
• (Re-)defining roles and responsibilities
• Developing plans to achieve objectives

Unit 3: Attitude and perspective shift

• Accepting accountability for entire team
• Thinking and communicating at a higher level
• Projecting confidence
• Making difficult decisions
• From expecting to effecting

Unit 4: The bigger picture

• Nesting the bigger picture
• Strategic thinking
• Mapping processes

Unit 5:  New tricks to learn

• From doing to managing
• Delegating & empowering people
• Following up and closing out
• Chairing meetings
• Supporting and motivating the team
• Anticipating, detecting and addressing issues
• Managing priorities
• Managing and monitoring performance
• Managing office politics
• Managing risks

Unit 6: New activities to undertake

• Managing commercial and economic aspects
• Strategic planning
• Managing resource utilisation
• Processing information, forecasting, reporting
• Downward, upward and sideways management

Unit 7: All eyes on the manager

• Change in rapport with others
• Leading by example
• Representing the organisation
• Communication style
• Managing confidential information

Unit 8: New problems to face

• Dealing with difficult situations
• Dealing with difficult people

Course delivered by Kerr Noll Consultants - a trademark of Consepsys Limited

Below are dates for 2021:

Face-to-Face format

Below is the typical schedule for our face-to-face course sessions in our different course locations around the world:

A Completion Certificate is issued to each participant who satisfactorily completes the course.

By the end of this course, participants will be able to:

• Operate a mindset shift from detail to overview
• Operate a mindset shift from doing to managing
• Understand the difference between an employee role and a Manager role
• Think at a strategic level
• Understand the skills that they must develop
• Accept responsibility and accountability
• Understand the environment of a manager
• Understand the challenges of a manager
• Understand the components of people management

Payment methods:

• Debit or Credit Card
• Bank Transfer
• Paypal

Payment terms:

• Enrolment is confirmed upon receipt of full payment of the course fee
• Payment is due within 7 days after registration and issuance of invoice
• If you would like to pay by instalment, let us know when you enrol - please note that the full course fee will have to be paid before the course

DCC - Certified Document Controller Training Course

DCA - Advanced Document Control Training Course

DCM - Certified Lead Document Controller Training Course

Compare Course Options

We also offer online short course modules (e-learning):

EDC - Short Online Course Modules on Document Control