Frequently Asked Questions


FACE-TO-FACE TRAININGS


Course enrolment & Payment

How do I enroll?

 

1. Fill out our online request on http://www.consepsys.com/training-courses/course-enrolment/

2. We will then send you an invoice. Payment is due 7 days at the latest after issuance of the invoice.

3. Once payment is confirmed, your enrollment will be validated by our team.

4. If, for any reason, there is no seat available for the session you selected, we will propose you to choose between full refund and an alternative session.

5. Thirty days at the latest before the course session we will send you a Final Course Confirmation, including all practical details for the course.

 

When do I pay?

  •  Sufficient lead time is needed for course logistics and administrative tasks. For this reason, Consepsys Limited requires full payment of course fees to be settled 7 days after issuance of invoice.
  • All registration are closed 31 days prior to the start of the course session, at the latest.
  • Course registration will be formally confirmed by email upon receipt of payment.

 How do I pay for training courses? 

  • There are two payment options:

- Direct Bank Transfer
- Payment by Debit/Credit card through our online platform

  •  Unless otherwise specified, tuition fees are due and payable in British Pounds upon receipt of the corresponding invoice. 

After payment, what are the next steps? 

  • Upon receipt of payment, and 30 days prior the start of the training course session at the latest, a final course confirmation notice will be sent to each Course Participant by email, indicating the location, timetable and access map.
  • Participants are urged not to book non-refundable travel or hotel until they have received the session confirmation notice.

What is included in the course fee?

  •  The following is included in the price of the course: tuition, course material (excluding copyrights), certification examination.
  •  In certain cases, whereby it is explicitely specified, lunch and refreshments may be provided.
  •  Your attention is drawn to the fact that Consepsys does not arrange hotel accommodation, nor visa applications for Course Participants.
  •  Your attention is drawn to the fact that accommodation, food and other living expenses are not included in the price of the course.

We would like to organise an in-house private course. Is it possible?

  • Yes, it is. Please contact us to discuss your requirements.

We are several course participants from the same company, can we expect a discount on the course fee?

  • Yes, you can. Please contact us to discuss discounts and preferred conditions.You may contact us via our online enquiry form.

COURSE DETAILS

Can I attend both the DCC ‘Certified Document Controller’ and DCM ‘Certified Lead Document Controller’ courses one immediately after the other (back to back)?

  • Yes, it is possible to attend both courses one immediately after the other (back to back). 
  • For 2015, every DCC session is immediately followed by a DCM session within the same week.
  • Please have a look at the DCM brochure for pre-requisites. 
  • If you are not sure whether you have the experience to attend DCM ‘Certified Lead Document Controller’, please download and complete the ‘DCM Pre-requisite High-level Self-assessment Questionnaire’

What is the course schedule? 

  • The course schedule typically is 9.00 AM to 5.00 PM, with a lunch break.

Course material

  • Course participants receive a comprehensive course material (hardcopy).

Certificates

  • A Certificate of Attendance is issued to each participant who satisfactorily completes the course
  • The course also includes an individual 3-hour certification examination: An Examination Pass Certificate is awarded to each participant who successfully passes the course certification examination
  • By default, if the Client organisation does not request examination results, examination results are delivered individually, only to the examination participants.

 Certification Examination

  • All our certification examination sessions are held in a face-to-face circumstance only.
  • The certification examination usually takes place on the last afternoon/morning of the course.
  • It is an individual closed-book examination. Participants have up to 3 hours to complete the examination paper.
  • For Document Controllers, it consists of a blend of a multiple-choice questionnaire, questions with free answers and document control tasks to perform.  The examination tests:

   - The Document Control skills of the participants

   - Their understanding of the role and environment of the Document Controller

   - Their skills in terms of interfaces and professional ethics

  • For Lead Document Controllers and Document Control Managers, it consists of a case study, whereby participants must develop a resource plan using given contextual information.

Which Software Package do you use during the course?

  • No software package is used nor required during our courses;
  • We are not affiliated to any Document Control software vendors, therefore we are independent;
  • Our courses cover the competency and skill aspect of the Document Control profession, which allows to adapt to any Electronic Document Management System.

Is there a local branch/subsidiary for Consepsys Limited in my country?

  • Unless you are based in the United Kingdom, Consepsys Limited does not have a local branch/subsidiary in your country. We are registered and based in the United Kingdom and our model is to travel around the world to deliver courses and to run certification examination sessions.

Can I expect any visa application support if I need a visa to attend a training session? 

  • Consepsys Limited does not have the authority to issue any letter of invitation to any Client requiring a visa to attend any given face-to-face training session.
  • Clients have to make their own arrangements for visa applications, accommodation booking and letters of invitation for the attendance of training sessions.

I am not sure whether these courses apply to my industry.

  • Document Control is applied in a wide variety of industries and practices are remarkably uniform across all sectors.
  • So far, we have trained professionals from 20 industries, including but not limited to: Oil and Gas, Mining, Building Construction, Chemicals, Refining, Pharmaceutical, Nuclear, Food and Beverages, Waste Treatment, Aviation, Architecture, and many more.
  • Please contact us to find out whether our courses would apply to your industry sector.  

 Any other question?

Contact us through our online enquiry form