Frequently Asked Questions


Questions on the self-paced webinars and courses

What can I expect?

  • 3-hour web-based modules on selected subjects
  • Self-paced: start, pause, skip back, skip ahead at your own pace
  • The material is composed of narrated videos, slides, tutorials, questions. All material is to be accessed through our online learning platform
  • The platform is accessible 24/7

How long is one module?

  • The course is designed so that it takes participants about 3 hours to complete both theory and practice.

What level is it? Is it for beginners? Experienced Document Controllers?

  • There are 3 levels of courses:
  1. Basic or Fundamental: Basic theory and fundamental concepts for individuals who are new to the Document Control profession.
  2. Intermediate: Topics and concepts targeted at experienced Document Control professionals seeking more in-depth knowledge.
  3. Advanced: Material aimed at very experienced professionals or team leaders who need to undertake advanced and very challenging activities, with a strategic approach.
  • Each module has an indication of the level:
    • EDC1: Fundamental
    • EDC2: Fundamental / Intermediate
    • EDC3: Intermediate / Advanced
    • EDC4: Advanced
    • EDC5: Advanced

Who can attend the self-paced short online modules?

  • Everyone! You will need a good internet connection though, as well as a headset or earphones of good quality.

Is it the same as the Certified courses provided by Consepsys? 

What kind of certificate will I receive?

  • At the end of each Course Module you will receive a Attestation of Completion (electronic format).

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Questions on course fee and payment

What is included in the course fee?  

  • Included in the fee:
    • Lifetime access to the course on our e-learning platform
    • Access to the course material (excluding copyrights) through the e-learning platform
    • Certificate of completion (electronic format)

How do I pay for training courses?

  • Bank transfer or debit/credit card
  • All courses must be paid upfront
  • Course registration will be formally confirmed by email upon receipt of payment

After payment, what are the next steps?

  • Upon receipt of payment, we prepare your account and send you the login details within 2 working days.

Questions on Course Enrollment


How do I enroll / register?


1. Fill out our online request for enrollment

  • If you opt for "Pay by Card", you will be taken to the payment platform at the end of the enrolment form.
  • If you opt for "Other Payment Types", we will then send you an invoice. Payment is due 7 days after issuance of invoice.

2. Once payment is confirmed, your enrollment will be validated by our team.


3. Upon validation of your payment and enrolment, we will send you a Course Enrollment Confirmation Notice, including all practical details for the course.

Other Questions


What is Document Control?

Who is Consepsys?

Is there a local branch/subsidiary for Consepsys Limited in my country?

  • Unless you are based in the United Kingdom, Consepsys Limited does not have a local branch/subsidiary in your country. 
  • We are registered and based in the United Kingdom and we travel around the world to deliver our training, certification programs and consultancy services. We have trained thousands of professionals, from 90+ countries, 60+ activity sectors & industries, 19 timezones and all continents.

What is the Privacy Policy / GDPR Policy of Consepsys?

Any other question?

Contact us through our online enquiry form