Vicki Bear

Document Control Supervisor at Universal Orlando, Florida, United States


Can you tell us a bit about you? 


My name is Vicki Bear and I am 48 years old.  I have been married for 27 years to my wonderful husband.  


We have 2 children, 2 grandchildren and 2 dogs. I was born and raised in Orlando Florida; I have lived in Orlando for 44 of my 48 years. 


I have been working at Universal Orlando for 29 years. 


In my spare time I like to go to the movies, play bingo and relax.  



What is your current role? 


I am currently the Document Control Supervisor for Universal Orlando but have worked all the positions here in Document Control.  


I supervise 5 full time team members and an occasional temporary person.  


One of my roles is to implement procedures and processes that work for Document Control as well as our end users.  I am also working on helping establish policy and procedures for new project documentation.  


I am known by some as the “keeper of the knowledge” since I have been in Document Control for 22 years and with the company for 29.


Can you describe your professional experience? 


I started in Document Control 22 years ago as a clerk and with absolutely no experience.  My co-worker at the time had many years’ experience and taught me “the rules” of document control.  


I have always been detail oriented and somewhat mechanically inclined so I was able to grasp the Document Control concepts quite easily.  


Which Consepsys course did you attend and when?


I completed all five of the e-learning modules in the early part of 2018.  


I went to the Certified Document Controller course and the Lead Document Controller course in Houston in September 2018. 


What did you think about the Consepsys course? How did it help you in your current role and career development?


The classes were very beneficial in reinforcing the fundamentals of Document Control and that what we are doing is right on track with industry standards.   


Julie is a great teacher with her knowledge and experience.  


It was an added benefit to have Luis in the class as it was good to hear the engineering side of Document Control.  


It was an awesome experience to talk with the wide range of people in the class from all over the world and we all spoke and understood the same language….Document Control.   


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