The Document Control Tribune

Practical insights for Document Control professionals

Issue #37


Hello,

 

Welcome to issue #37 of The Document Control Tribune: a space dedicated to practical perspectives, real-world experience, and thoughtful conversations around Document Control.


Triage in Document Control: Making the Right Decisions Under Pressure

 

In Document Control, pressure is not the exception — it is part of the role.

 

Multiple requests arrive at once, all labelled “urgent”. The difficulty is not only the workload, but the need to make correct decisions quickly without compromising traceability, compliance, or quality.

 

This article introduces a practical triage method based on five key actions. 

 

 

A key principle stands out: priority should be driven by impact, not by noise.

 



Measuring What You Do: A Simple Way to Track Processing Time

 

In this short clip, we explore a simple Excel technique to introduce measurable tracking into your daily Document Control activities.

 


Interview

 

This month’s interview features Leighanne Warburton, Information Controller at WSP, working within Transport and Infrastructure.

 

Leighanne reflects on her progression from administrative roles into Document Control, and on how working across multiple projects reinforced the importance of clear processes and consistent procedures.

 

She also shares how certification strengthened her confidence to advocate for best practices and helped her promote the importance of Document Control more widely across her organisation.

 


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